Sr. Restaurant Manager / Sr. Hospitality Manager
Houston, TX
via LinkedIn
What makes P.F. Chang’s special? You won’t find another Farm to Wok concept out there, and the best part is our people. The people on our teams, our unique cuisine, and top notch service experiences, are all part of what makes us A CUT ABOVE! We work together to create a great family environment - one where our guests feel at home and our team members can thrive.
Fun Fact: Our managers make... dining experiences extraordinary! They make them feel like an honored guest through celebrating birthdays, date nights, anniversaries, first dates, births, proposals, holidays, graduations, weddings, don’t-want-to-do-dishes nights – there’s way too many to list!
Do You
• Want to work for a global leader that has a best-in-class culinary and hospitality brand?
• Have a passion for delivering Vibrant experiences for your guests?
• Enjoy taking on challenges and refuse to accept mediocrity?
• Think creatively and remain Curious when driving for results?
• Possess the talent, vision, and desire to invest time and energy into building great teams, and developing and/or expanding a successful career?
Read on to learn more about the #pfchangslife!
Responsibilities
• Motivate & Mentor: Lead, coach, and teach your team to be the best they can be
• Boost Financial Performance: Build sales and maximize financial success for your restaurant
• Create an Of Service Culture: Promote a fun and positive family-style work environment
• Drive Genuine Excellence: Excel in a culinary-driven environment with the freshest ingredients, the cleanest kitchen, top of the line equipment, and high operating standards
• Lead & Inspire Hospitality: Ensure guest satisfaction through unforgettable service
Requirements
• 3+ years of experience in restaurant management
• Experience working in a hands-on, fast paced, high volume environment
• Experience mentoring and training hourly team members
• Strong communication skills with the ability to resolve conflict and provide direction to your teams
Preferences
• Experience in a casual restaurant or upscale dining
• Experience working in a corporate restaurant chain with established processes, systems, and accustomed to corporate structure and protocols
• Involvement/understanding of managing inventory, cost of goods and overall control of financials
Career Advantages
• Expand your management experience with a global leader
• Comprehensive benefits plan with options for Medical, Dental, Vision and 401K
• Competitive salary with annual bonus opportunity
• Clear path for growth and career advancement
• Paid holidays and vacation
• Meal benefits
If this management opportunity sounds appetizing to you, apply today, and get ready to live the #pfchangslife
Front Desk Agent
Houston, TX
via Trabajo.org
Job Summary:
Front DeskAgents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior... to arrival and throughout their stay while maximizing room revenue and occupancy.
Responsibilities:
QUALIFICATIONS:High School diploma or equivalent required; College course work in related field helpful.Experience in a hotel or a related field preferred.Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.Must be able to convey information and ideas clearly.Must be able to evaluate and select among alternative courses of action quickly and accurately.Must work well in stressful high pressure situations.Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.Must be able to work with and understand financial information and data and basic arithmetic functions.Ability to perform numerical operations using basic counting adding subtracting multiplying and dividingAbility to read comprehend and write simple instructions and/or short correspondence and memosAbility to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situationsAn operational knowledge of Microsoft Office suiteMust be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidaysHolds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)Ability to participate in the creation of an enjoyable work environmentRESPONSIBILITIES:Approach all encounters with guests and associates in a friendly service oriented manner.Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.Handle requests for information mail and messages in an efficient and courteous manner.Answer guest inquires about hotel service facilities and hours of operation.Answer inquiries from guests regarding restaurants transportation entertainment etc.Establish and maintain good communications and team work with fellow associates and other departments within the hotel.Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.Obtain all necessary information when taking room reservations and follow rate quoting scenario.Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.Have knowledge of and assist in emergency procedures as required.Handle check-ins and check-outs in a friendly efficient and courteous manner.Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.Use proper two-way radio etiquette at all times when communicating with other associates.As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team membersMaintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
Property Details:
TownePlace Suites Houston I-10 East is located in Houston, within 7 miles of BBVA Stadium - Houston Dynamo and 7 miles of Minute Maid Park. 7 miles from University of Houston, the property is also 7 miles away from George R. Brown Convention Center. Discovery Green Park is 7 miles away and Houston Toyota Center is 7 miles from the hotel.Alley Theater is 7 miles from the hotel, while Wortham Center is 7 miles away. The nearest airport is William P. Hobby Airport, 9 miles from the property.
Company Overview:
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits:
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:Now offering Daily Pay Ask your Recruiter for more detailsMedical, Dental, and Vision CoverageShort-Term and Long-Term Disability IncomeTerm Life and AD InsurancePaid Time Off Employee Assistance Program401k Retirement Plan
Server
Berg Hospitality GroupHouston, TX
via LinkedIn
Position Summary
Responsible for communicating with front of the house and back of the house personnel to provide a dining experience that meets or exceeds each guest’s expectations. Observes each guest to ensure they are satisfied with the food, beverage and service, responds to additional requests. Responsible for maintaining a clean, safe and organized work place as noted on walk-throughs... checklists, and in compliance with all state, local and federal codes and regulations in Employee Handbook.
Duties & Responsibilities
Coordinate with guests to take food & drink orders.
Develop & maintain good relations with all staff to include BOH.
Administer efficient delivery of food and beverage to table to ensure great dining services as well as take-out service.
Assist coworkers to serve food and beverage to promote teamwork and ensure a great dining experience.
Ensure and maintain a safe working environment.
Maintenance of operating devices and performing regular cleaning of equipment and work spaces.
Participate in all meetings for restaurant.
Ensure proper delivery of orders in appropriate time-frame(s) as stated in training manual.
Be aware of surroundings of entire dining area at all times.
Monitor and ensure there is a clean workplace for the entire restaurant.
Effectively communicate with coworkers and management to ensure all service areas are working efficiently.
Manage all service systems to safeguard property.
Assist internal and external guests, place requests, and answer inquiries in a friendly manner.
Ensuring guest(s) needs and requests are met within designated time standards. Making sure we are constantly going above and beyond our guest expectations and standards.
Follow ALL proper measures to ensure personal, employee & guest safety and health
Server - Food
Houston, TX
via Jobs At Hilton
A Food Server is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing...
As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Respond to guest requests in a timely, friendly and efficient manner
• Ensure knowledge of menu and restaurant promotions and specials
• Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
• Retrieve and deliver food and beverage orders in a timely manner
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
• Ensure serving station is well-stocked at all times
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
Front Desk Supervisor
Houston, TX
via Jobs Trabajo.org
The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.
QUALIFICATIONS...
• At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
• College course work in related field helpful.
• Previous supervisory responsibility preferred.
• Must have a valid driver's license for the applicable state.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.
• Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
• Must have the ability to assimilate complex information data etc. from disparate sources and consider adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.
RESPONSIBILITIES:
• Approach all encounters with guests and associates in a friendly service oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Maintain a friendly and warm demeanor at all times.
• Set the standard for guest relations at the Front Desk.
• Obtain all necessary information when taking room reservations.
• Monitor all V.I.P. and special guest requests.
• Review Front Office log and Trace File daily.
• Fully comprehend and execute all relevant phases of the front desk computer system.
• Ensure logging and delivery of all messages packages and mail in a timely and professional manner.
• Be aware of all rates packages and promotions currently underway.
• Be familiar with all in-house groups.
• Be aware of all closed out and restricted dates.
• Follow and enforce all Aimbridge Hospitality hotel credit policies.
• Be able to perform all duties of Front Desk Agent.
• Be able to complete and ensure that a proper bucket check room rate verification report and housekeeping report have been accurately done and filed.
• Maintain proper operation of the P.B.X. console and ensure that all Aimbridge Hospitality standards are met.
• Establish and maintain good communications and teamwork with fellow associates and other departments within the hotel (set example for other associates be the team leader).
• Assist the G.S.M. in ensuring that associates are following and maintaining Aimbridge Hospitality standards (i.e. answering phones call-backs to guests guest request log).
• Have knowledge of and assist in all emergency procedures as required.
• Oversee and ensure that all guests are checked in/out in a friendly efficient and courteous manner.
• Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
• Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and all other associates.
• Ensure the maximization of room revenue through Rooms Merchandising.
• Answer all guest inquiries in a timely and professional nature.
• Be involved in departmental meeting planning and execution.
• Help maintain productivity levels at or above budgeted standards.
• Perform any other duty as required by management.
• Assist in training of new hires and current associates on a regular basis.
• Attend meetings as required by management.
The smoke-free Holiday Inn® Hotel Houston - Intercontinental Airport offers guests the best in Texas hospitality. This Houston airport hotel's central location, easy access to I-45, US-59 and Sam Houston Tollway makes it easy to get anywhere in the city.
Corporate travelers appreciate the first-class business services in the 24-hour Business Center, the free Wi-Fi access and the flexible meeting facilities we offer. Being near Halliburton, Continental Airlines, ExxonMobil and Richie Bros. Auctions is another reason why business travelers prefer our hotel in Houston, TX.
Our hotel's leisure visitors love a location that offers easy access to the most popular attractions in Houston. No Texas vacation is complete without catching one of the professional sports teams in action.
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
• Now offering Daily Pay Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
Hotel Associate
Houston, TX
via LinkedIn
To Apply Please Visit
https://lever.careerstaffing.net/job-detail/246736/hotel-associate...
Overview:Who Is Simpson Housing/Simpson Property Group?Headquartered in Denver, Colorado we are a large, fully integrated real estate company with a rich and successful history dating back to 1948. Our dynamic company acquires, develops, builds and manages luxury apartment communities in highly desirable locations throughout the United States. We are a company that constantly strives to "raise the bar" and continues to receive industry accolades for our strong commitment to providing outstanding customer service to our residents. We also believe in being a good neighbor by giving back to the communities we serve through numerous hours of volunteer work provided by our dedicated team of employees each and every year.Responsibilities:What We Are Currently Looking For:LEASING CONSULTANT - District at Washington Luxury Apartment Homes (a premier Class A mid-rise community located one block from the dynamic Washington Ave.) - HOUSTON, TXThis key member of our property management team will be responsible for:
Touring and presenting the community in a compelling way and assisting prospective residents with finding the right apartment home
Managing the leasing/renewal process from start to finish
Keeping an eye on what our competitors are doing by monitoring local market trends and updating property comparables
Inspecting vacant apartment homes to ensure they are ready for our new residents to move in and enjoy
Planning and coordinating fun and festive resident functions throughout the year
Building strong working relationships with our residents by providing outstanding customer service
Keyword Search:Real Estate, Leasing, Leases, Multifamily, Apartments, Resident Retention, Yardi, Sales, Hospitality, Hotel, Concierge, Guest Relations, Customer Relations, Front DeskQualifications:Candidates who apply should have:
2+ years of experience in multifamily real estate, retail sales, hotel/hospitality, or customer service
Previous leasing experience is a plus but not a requirement
Strong customer service orientation and presentation skills are necessary
Working experience with MS Office Suite (Word, Excel, PowerPoint)
Hotel or hospitality industry working as a concierge, guest services representative, front desk attendant or reservations agent is a plus.
What It's Like To Work At Simpson:Why work for Simpson? You might want to ask one of our employees that question. Based on feedback provided by our employees, we continue to receive recognition for being one of the "Best Companies to Work For", something we are very proud of. We have won this distinction in 2006, 2007, 2013, and again in 2014. How many companies can say that? And it doesn't stop there. Over the years, Simpson has cultivated a progressive "employee centric" culture that promotes collaboration and teamwork where ideas are openly shared and employees are actively engaged. We also firmly believe that employees should be able to have fun at work while maintaining a healthy work-life balance. Sound interesting? Please read on...What Simpson Can Offer You!As an industry leader, we understand what it takes to be successful in today's competitive marketplace. We know that employees must have the skills, tools and training to do their jobs effectively and efficiently and we deliver! For this very reason, SPG University was created as a way to help our employees grow on a personal and professional level and advance in their careers within the company.In addition, our employees enjoy the following:
Highly competitive compensation
Multiple medical plan options
Dental and vision insurance
401(k) plan with company match
Long-term disability
Life insurance
Generous paid time off (PTO)
Substantial discount on rent (certain restrictions apply)
Commuter benefits
Education reimbursement and much more
If this sounds like the type of company that you would like to work for, we would like to hear from you. Find out where your talents can take you by applying today!Simpson Housing is an Equal Opportunity EmployerCity:HoustonState/Province:TX
To Apply Please Visit
https://lever.careerstaffing.net/job-detail/246736/hotel-associate
Hospitality Team
Houston, TX
via Jobs Trabajo.org
This is a tipped role. You will be paid the tip credit minimum wage, plus tips. Advertised hourly rate is an expected average, not a guarantee.
Your feel-good neighborhood eatery...
The first Original ChopShop opened in 2013, to provide a warm, welcoming place full of energetic people eager to serve good-tasting nutritious food and to make our busy guests feel comfortable.
Our Philosophy? Good food makes people happy and If you’re happy, we’re happy. As we continue to grow, we are hiring new team members immediately
NOW HIRING / IMMEDIATE OPPORTUNITIES FOR
Full Time & Part Time
Restaurant Cashier / Front of House / Customer Service Team
What we offer:
• Leadership growth opportunities
• Discounted meals on and off shift
• Competitive pay
• Health, dental, vision coverage eligibility
• Fun and challenging team environment
What You'll Do:
• Welcome each guest with a genuine greeting. Be Original. There’s only one you.
• Prep and prepare food accurately
• Ensure that customers are served in our restaurant with the highest level of customer service possible.
• Deliver food from the kitchen to the dining room with a sense of urgency, smile and care for the guests
• Assisting guests with menu options and anticipating their needs to ensure we meet and exceed expectations
• Ensure accuracy when communicating needs to team members and when preparing food
• Conduct table touches a.k.a. “House Checks” to ensure a clean environment
• Support your team by being flexible and available to work in multiple areas of operations to provide a smooth experience for the team and guests
• Working each shift with purpose as a brand ambassador
• Keeping your area clean and stocked
• Following all food safety and security practices
• Greet guests when they walk through the door with a friendly welcome
• Suggest menu items to guests to enhance their experience
• Check on guests during their experience to ensure that they are enjoying their experience and can effectively fix any issues before it is too late
• Thank the guests for coming in and invite them back soon
Who You Are:
You share a love for food and people. You have a positive point of view, a genuine interest in serving others and a desire to be better. You speak, read, and write in English. You can stand for 8 hours and can lift at least 25 lbs. You agree that happy team members = happy guests and you want to be a part of a team that embraces your unique talents.
Equal Opportunity Employer
#SourcingPro #20uv #date011922 #originalchopshop116hospitalityteam
Guest Service Representative
Houston, TX
via LinkedIn
Responsibilities of a Front Desk Agent include, but are not limited to, the following:
Basic clerical duties (Answering phones, scanning/copying/faxing documents, etc.) Checking guests in/out of the hotel, ensuring accuracy of billing and guest information. Communicating effectively with guests and all departments of the hotel, to deliver exceptional guest service. Ensuring timely... deliver/resolution to guest requests and issues. Cash handling and point of sale transactions. Upholding all company policies and procedures, as well as brand standards and requirements.
Benefits for a Front Desk Agent include, but are not limited to, the following:
Medical, dental, and also vision. To qualify you must work fulltime, 32 hours or more a week and also be employed a minimum of 30 days.
Requirements for a Front Desk Agent include, but are not limited to, the following:
Two years or more of hotel and or customer service experience. A high school diploma and or equivalent
Bartender
Houston, TX
via Jobs At Hilton
A Bartender is responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing...
As a Bartender, you would be responsible for preparing beverages and serving beverages and/or food to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Greet guests and respond to guest inquiries and requests in a timely, friendly and efficient manner
• Mix and garnish beverages according to recipe and portion control standards
• Present and serve beverages to guests
• Check guests for proper identification and serve alcoholic beverages to guests in accordance with federal, state, local and company laws and regulations
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers
• Stock and maintain the bar to include, but not limited to, beer, wine, spirits, paper products, straws and stirrers, condiments, glassware, ice and produce
• Cut, store and ensure product quality of all beverage-related perishables
• Respond professionally to inebriated guests, as needed
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all
Front Desk Supervisor
Houston, TX
via Jobs Trabajo.org
We are hiring a Front Desk Supervisor
We are looking for associates and Leaders that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests as the front desk supervisor you are the one that brings this group to a cohesive team focused on providing our guests excellent service while maintaining all brand standards... and Concord standards. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others, leading a team and have a winning personality and high sense of responsibility this role is perfect for you We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Many of our supervisors advance in a couple years to Assistant General Manager roles
Role Responsibilities:
Provide the highest quality of service to the customer at all times.
Check guests in and out efficiently and in a friendly manner.
Handle guest mail and messages per established procedures.
Develop a thorough knowledge of hotel staff, room locations room rates, amenities, and selling strategies.
Take reservation requests efficiently.
Answer switchboard in accordance with standards of proper telephone etiquette.
Block rooms and handles special requests.
Monitor room availability and offer AGM and GM assistance in yield management and restrictions.
Handle safe deposits by guests per established procedures.
Keep lobby and desk area clean and presentable.
Have a thorough knowledge of emergency and security procedures
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. Its important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
You take pride in your work, the hotel, and your employer to make sure we exceed our guests expectations. If this is you, we want you to contact us... Now
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance
Schedule:
• 8 hour shift
• Weekend availability
Education:
• High school or equivalent (Preferred)
Experience:
• Hotel experience: 1 year (Preferred)
Work Location: One location
